Privacy & Security

V88 Privacy Policy — Your Data is Safe with Us

V88 takes your personal information seriously. This privacy policy explains what data we collect, how we use it, and how we keep it secure.

Last Updated: January 1, 2026

We are committed to protecting your privacy

The key pillars of v88's data protection framework

SSL Encryption
All your data is protected with 256-bit SSL encryption. It cannot be intercepted or read during transfer.
KYC Verification
Documents collected for identity verification are stored only on secure servers and deleted after a set period following successful verification.
Not Shared with Third Parties
v88 does not sell or share your personal information with any advertisers or third parties.
Minimal Data Collection
We collect only the minimum information necessary to operate our services — nothing more.
Your Controls
You can view, correct, or request deletion of your personal information at any time.
Defined Retention Period
Once legal requirements are met, personal information is securely deleted within the defined timeframe.
Short Message: v88 respects your privacy. This policy explains what we do — and don't do — with your information. If you have any questions, feel free to reach out to us at any time.

1 Introduction

V88 (referred to herein as "we", "us", or "the Platform") is a responsible online betting and gaming service provider. We believe that earning our users' trust is our greatest asset, which is why protecting the privacy of your personal information is our top priority.

This privacy policy applies to users in Bangladesh and is written in Bengali for your convenience. By using the v88 website or app, you agree to this privacy policy.

We never sell your data, never share it without your permission, and never collect more than necessary — that is v88's core commitment.

2 What Information We Collect

Certain information is essential to operate v88 services. See the details below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number KYC verification and age confirmation
Contact Information Mobile number, email address, physical address Account management and notifications
Financial Information BKash/Nagad number, transaction history Payment Processing
Usage Information Bet history, login time, preferences Service improvement & support
Technical Information IP address, device information, cookies Security & Fraud Prevention
We never store your full payment card number. Payments are handled directly by the payment gateway.

3 How Your Information Is Used

V88 uses the data it collects for the following purposes:

  • Account Management: For registration, login, and profile updates.
  • Service delivery: Accepting bets, processing payments, and distributing winnings.
  • Security verification: Prevention of fraud, money laundering, and unauthorized access.
  • Legal Obligations: Meeting regulatory compliance requirements.
  • Customer Support: Helping resolve your issues and support requests.
  • Service improvement: Analytics to improve your experience on the platform.
  • Promotional communications: Offers and updates are sent only with your consent.

V88 never shares your data with third parties for advertising purposes. If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time.

4 Cookies & Tracking Technologies

V88 uses cookies and similar technologies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions and core functionality — these cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language or timezone settings.
  • Analytics Cookies: To understand user behavior — anonymized data only.
  • Security Cookies: For fraud detection and account protection.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

5 Data Retention & Security

V88 applies industry-standard security measures to keep your data safe. Our servers are hosted in secure data centers and undergo regular security audits.

Our security infrastructure:

  • SSL/TLS protocol with 256-bit AES encryption
  • Firewall & Intrusion Detection Systems
  • Regular security audits and penetration testing
  • Restricted staff access — only authorized personnel can view your data
  • Automated backup and data recovery systems

Retention Period: Your data is retained for as long as your account remains active. After account closure, it may be kept for up to 5 years as required by law, after which it is securely deleted.

v88's security systems are monitored 24/7. In the event of a data breach, we will notify affected users within 72 hours.

6 Sharing Information with Third Parties

V88 does not sell your personal data. However, in certain limited cases, sharing information with trusted partners may be necessary:

  • Payment processors: To process bKash, Nagad, or bank transactions.
  • Identity verification services: To complete the KYC process.
  • Legal Authorities: When required by a court order or a mandatory request from a regulatory authority.
  • Technology service providers: Server hosting and cybersecurity — strictly limited to necessary data.

In all such cases, we ensure that third parties also adhere to strict privacy policies. They are not permitted to use your information for any other purpose.

We do not share your information with any advertising companies, data brokers, or marketing agencies.

7 Your Rights

Under v88's Privacy Policy, you have the following rights:

Right to Access Information
You can find out exactly what information we hold about you.
Right to Correction
You can request that inaccurate or outdated information be updated.
Right to Deletion
You may request deletion of your data where there is no legal obligation to retain it.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Data Portability
You can request a copy of your data to be downloaded.
Marketing opt-out
You can opt out of promotional communications at any time.

To exercise these rights, contact our support team. We typically respond within 30 days.

8 Privacy of Minors

V88 strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at the time of registration.

If a parent or legal guardian discovers that their child has created a v88 account without permission, please notify us immediately. We will promptly close the account and delete any data collected.

Protecting minors is our top priority. To learn more about responsible gaming, Responsible Gaming View page.

9 Privacy Policy Updates

V88 may update this Privacy Policy from time to time. Changes may be prompted by:

  • New laws or regulatory requirements
  • When new features are added to the platform
  • Security enhancements
  • Clear descriptions based on user feedback

For significant changes, we will notify you via your registered email or SMS. Continued use of v88 after any changes takes effect will be considered acceptance of the updated policy.

The "Last Updated" date at the top of this page will always reflect the most recent change.

10 Contact Us

For any privacy-related questions, concerns, or requests, please reach out to us. Our dedicated privacy team is available seven days a week to assist you.

Email
privacy@v88-jit.com
Live Chat
Available 24/7

We typically respond within 24–48 hours. For urgent matters, please reach us via Live Chat.

🔒

Join a Safe & Trusted Platform

V88 respects your privacy. Register today and enjoy betting with complete peace of mind.

বাংলা